pichonia-policies

Terms of Service – Trading AI Platform

Last updated: 2025-11-03

These Terms govern your use of the Trading AI platform provided by Pichonia LLC (“Pichonia”, “we”, “us”).

1. Accounts & Eligibility

You must be 18+ and legally able to contract. Keep your account information accurate and secure.

2. Nature of Service (Educational Only)

The platform provides tools, analytics, and educational content. It does not provide financial, investment, tax, or legal advice and is not a broker-dealer or investment adviser. You are solely responsible for any decisions you make. Past performance does not guarantee future results.

3. Acceptable Use

Do not abuse, circumvent security, reverse engineer, overload systems, or violate applicable laws/market rules. We may suspend/terminate for violations or risk.

4. Subscriptions & Billing

Subscriptions renew monthly by default unless canceled prior to renewal. Unless otherwise stated, fees are non-refundable once a billing period begins. You may cancel anytime; access continues through the end of the paid period. Chargebacks or payment disputes may result in suspension until resolved.

Optional (enable if desired): First-time subscribers may request a refund within 72 hours of initial purchase if usage is minimal (≤ 2 strategy runs). Pichonia may verify usage.

5. Data & API Integrations

If you connect a broker or data provider, you authorize us to access the minimal scope needed. Tokens are stored encrypted; you can revoke them anytime. We do not store raw credentials.

6. Intellectual Property

The platform, software, and content are owned by Pichonia LLC. You receive a limited, revocable license to use the service per these Terms.

7. Disclaimers & Limitation of Liability

Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim warranties and limit liability. Our aggregate liability will not exceed the greater of $100 or the amounts paid to us in the 12 months preceding the claim.

8. Termination

We may suspend or terminate for violations or risk. You may stop using the service at any time; certain obligations (fees owed, disputes) survive termination.

9. Governing Law & Dispute Resolution

These Terms are governed by Delaware law. Disputes are resolved by binding arbitration under the AAA Consumer Arbitration Rules (or Commercial Rules for business accounts), seat/venue Delaware, with hearings permitted by video conference. Small-claims actions may proceed in a court of competent jurisdiction. Class-action and jury-trial waivers apply. Fees: AAA rules govern; each party bears its own attorneys’ fees unless the award provides otherwise as permitted by law.

10. Changes

We may update these Terms; continued use after changes become effective constitutes acceptance.

11. Contact

Pichonia LLC · info@pichonia.com · +1-202-670-7299.